Acceptance of terms

These terms and conditions govern all supply of goods and services ("products") by DaFour Limited ("DaFour Limited", "we, "us") to you, the purchaser of goods and services from us, including your use of the website at www.dacinka.co.nz   ("the website"). They are effective from 1 October 2023 and will replace all earlier DaFour Limited terms of trade and any conditions contained in any document used by you and purporting to have contractual effect.

We reserve the right to change these terms of trade by notice to you. Notice may be given by posting the revised terms and conditions on our website.

To make a purchase from our online shop you must be 18 years of age or over.

Purchases from our online shop may only be made by persons who are acquiring goods or services for their own use or consumption, and you must not acquire goods from us via the website for resupply (whether in trade or otherwise).

If you are purchasing on behalf of another entity such as a company you warrant you have the authorisation to agree to these terms and conditions on behalf of the entity.

Availability and supply

All orders are subject to the availability of those products or services. If for any reason a Product is not available, we will endeavour to notify the non-availability on our online shop.


Delivery and delivery charges

Prices for goods and services stated on our website are exclusive of any applicable delivery charges.

We only deliver to New Zealand street addresses. The cost of delivery is as stated on our website and a total delivery cost will be provided in the order summary we in your online shopping basket.

We will use all reasonable endeavours to ensure that orders for tangible goods will be dispatched promptly after an order has been placed.

Pricing

All prices are in New Zealand Dollars and are inclusive of any Goods and Services Tax ("GST") unless stated to be otherwise but are exclusive of delivery charges. All prices are correct when published. We reserve the right to alter prices at any time.

An invoice will be emailed to you at the email address you supply when you place your order. You are responsible for ensuring that your contact details are correct.

Payment options

We accept payment through bank deposit/direct credit

We also accept payment from your PayPal account if you have one.

Shipping and delivery

Shipping costs are calculated at checkout once shipping details have been entered. Please allow for 5-10 working days for your order to be delivered. We ship 5 days a week (Monday-Friday). All orders are tracked and tracking details will be included in the email confirming orders.

Please contact customer service at dacinka.nz@gmail.com   if you do not receive your order within 10 days of your purchase.

Returns

Thank you for shopping with DaCinka™. We want to ensure that you have a satisfying shopping experience. This refund policy outlines our guidelines and procedures for requesting refunds on purchases made through our website. Please read this policy carefully before making a purchase.

• We offer refunds for products or services that are found to be defective or significantly different from their description on our website.

• To be eligible for a refund, you must provide proof of purchase, such as an order number or receipt.

• Refunds are typically granted within 7 working days from the date of purchase.

• To request a refund, please complete the form on our website and provide us with the necessary details, including your order information and the reason for the refund request.

• Our team will review your request and may require additional information or evidence to assess the situation.

• If your refund request is approved, we will initiate the refund process. The refund will be issued using the original payment method, unless otherwise specified.

Liability Limitation

We will always endeavour to have complete and accurate information on our website but to the greatest extent permissible by law we assume no responsibility for the completeness and current accuracy of the information provided on our website.

To the greatest extent permissible by law, we exclude all liability we may have to you for any claim except where we have acted in bad faith. This exclusion also applies for the benefit of every officer, employee, contractor, agent of us and anyone else we use to perform our duties or provide services under any agreement you have with us. None of the persons specified above is liable or has to pay you for anything else in connection with or resulting from anything any of us does or does not do, or delays in doing, whether or not it is contemplated or authorised by any agreement you have with us. This exclusion applies whatever you are claiming for and in whatever way liability might arise.

Our maximum liability to you (if any) shall be limited to the value of any faulty products or services supplied by us and we, our employees, contractors and agents, will not be liable to you for loss or damage of any kind however that loss or damage is caused or arises.

Applicable law and jurisdiction

Unless we otherwise agree in writing, this agreement contains all the terms of our relationship and continues to apply no matter where you are located at the time any goods or services are provided to you by us and irrespective of the location where you reside.

Use of our website, supply of products or services by us to you and any other matter arising from these Terms and Conditions are subject to the laws of New Zealand. The Courts of New Zealand shall have non-exclusive jurisdiction over all claims or disputes arising in relation to, out of or in connection with these terms of trade, or with the use of website or supply of any services.

Where you or any other person who you act for, or who you permit to act for you supplies incorrect information for the purchase of a product or service and we incur cost in any matter concerning that name then we may recover the costs incurred by us from you (including legal costs on a solicitor-client basis).

You agree to use our website, products and services in accordance with the applicable laws of the country or countries where your business or organisation is based.

Privacy policy and Confidentiality

Unless you opt to receive messages from us we will not contact you again in future. If you have opted to receive ongoing communications and at a later date you no longer wish to receive these communications you will be able to opt out of receiving this information by contacting us by email or by following the unsubscribe instructions at the bottom of emails sent to you.

Opting out of receiving the above mentioned messages will not prevent the sending of messages that specifically relate to your order(s).

We may use personal information that we collect about you to provide products and services to you and to administer orders and payments relating to your purchases from us.

You will need to permit us to place data files ("cookies") on your computer to enable you to use some features of some of our websites. Where you choose not to enable cookies from our Website, some functionality of those Website may not be available to you.

We may disclose your personal information as required by law.

Where you have provided information to us on a confidential basis, we will hold that information in confidence, except as required by law. We cannot guarantee that our website is secure, and we cannot be held responsible for a breach of our website security that is beyond our control.

You can request details of your personal information that we hold, and ask us to correct it, at any time.

Consumer Data Privacy Policy

Windcave - Windcave have a dedicated development and data centre specially designed for payment processing. Windcave are fully certified and compliant with Visa AIS (Account Information Security) and MasterCard SDP (Site Data Protection) (PCI-DSS) at processor level; using Ernest and Young Risk Management for quarterly scans on systems and full onsite audits, annually.

Windcave own all internal networking and security infrastructure, including dual Host systems and cold stand-by at the IBM data centre, dual UPS, multi-ohm internet connectivity, failover switches and backup generators. We also have a host system based in Sydney for our Australian customers and a private GPRS network, in Australia and NZ, for wireless payment processing."

Windcave' fully hosted payment solution PxPay 2.0 allows users to process payments on our secure servers. We are fully AIS (Account Information Security) and SDP (Site Data Protection) commonly encompassed as PCIDSS certified. Using our hosted solutions removes the risk from the merchant having to store sensitive credit card information on their servers or databases.

Windcave hosted solutions provides the end user with a fully encrypted (SSL) payment page and comes pre built with exception handling resulting in reduced website development time and costs.

General Conditions

We reserve the right to change these terms and conditions from time to time by notice, which may be in the form of a notice posted on our website at www.dacinka.co.nz.

If we fail to enforce any terms or to exercise our rights under these terms and conditions at any time, we have not waived those rights.

If any provision of these terms and conditions is held to be invalid or unenforceable for any reason, the remaining provisions shall remain in full force and effect and the parties shall adjust their respective rights and obligations in accordance with the spirit and intent of the parties as shown by these terms and conditions.

Unless any provision in this agreement expressly provides otherwise, these terms and conditions are not intended to confer a benefit on any person or class of person who is not a party to it.

We may deliver notices to you by sending them to an email address that you have notified to us.